At BBVA, we want to positively contribute to the development of the societies in which we operate. We understand that integrating ethical, social and environmental factors into our supply chain is part of our responsibility. For this reason, we have developed a Code of Ethics for Suppliers defining minimum standards of behavior with regard to ethical, social and environmental conduct that we expect suppliers to follow when they provide us with products and services. Likewise, this Code reflects the aspiration of BBVA to promote Human Rights in its relations with suppliers, an aspiration that is incorporated in the Commitment to Human Rights.
The Responsible Procurement Policy is the basis for the progress made in the procurement process. Responsible criteria and clauses for complying with this policy have been introduced in both the supplier approval process and the tender documents and contracts.
BBVA has an approval process in place for its recurrent suppliers with significant procurement volumes
The Corporate standard for procurement of goods and contracting services establishes the general structure of the management and negotiation process to be followed in the BBVA Group procurement chain for the acquisition of goods and contracting of services.
The procurement of goods and contracting of services is governed by the Principles to be applied to participants in BBVA’s procurement process. These are:
- Compliance with regulations
- Responsible business and integrity commitment
- Value creation
BBVA Group. Basic suppliers data:
| Number of suppliers (1)
| Supplier turnover (million euros) (2)
| Supplier satisfaction index (3)
(1) Third parties with turnover amounts above 100.000€
(2) Payments to third parties. Does not include supplier with amounts below 100.000€
(3) Biennial survey until 2015
BBVA has an approval process in place for its recurrent suppliers with significant procurement volumes. This assessment includes ten aspects:
- Technical and human infrastructure.
- Compliance with paymnet commitments.
- Market consolidation.
- Supply capacity.
- Quality (processes and products/services).
- After-sales service and guarantees.
- Organization and technology.
- Sustainablity (environmental, diversity, equality, occupational health and safety, etc.).
The Corporate standard for procurement of goods and contracting services establishes the general structure of the procurement process
This approval process assesses the productive, technical, financial, legal and commercial capacity required by BBVA Group to ensure compliance with the commitments contracted and checks that suppliers share the same environmental, social and governance criteria as the Group.
The sustainability aspect tells us whether suppliers are complying with their legal responsibilities (employment, data protection, etc.) and whether they promote civic responsibility, through compliance with the following aspects:
- Adoption of internal measures to guarantee diversity and equal opportunities in human resources management
- Hiring of people with disabilities
- Existence of a corporate social responsibility policy in the company