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Responsible procurement



The Responsible Procurement Policy is the basis for the progress made in the procurement process. Responsible criteria and clauses for complying with this policy have been introduced in both the supplier approval process and the tender documents and contracts.

BBVA has an approval process in place for its recurrent suppliers with significant procurement volumes

The Corporate standard for procurement of goods and contracting services establishes the general structure of the management and negotiation process to be followed in the BBVA Group procurement chain for the acquisition of goods and contracting of services.

The procurement of goods and contracting of services is governed by the Principles to be applied to participants in BBVA’s procurement process; these are:

  • Compliance with regulations
  • Responsible business and integrity commitment
  • Respect
  • Concurrence
  • Objectivity
  • Transparency
  • Value creation
  • Confidentiality

BBVA Group. Basic suppliers data:

2016
2015
2014
  Number of suppliers (1)
4.477
4.598
4.321
  Supplier turnover (millon euros) (2)
7.751
8.443
7.186
  Supplier satisfaction index (3)
82
81,6
81,6

(1) Third parties with turnover amounts above 100.000€
(2) Payments to third parties. Does not include supplier with amounts below 100.000€
(3) Biennial survey until 2015

BBVA has an approval process in place for its recurrent suppliers with significant procurement volumes. This assessment includes ten aspects:

  • Technical and human infrastructure.
  • Compliance with paymnet commitments.
  • Market consolidation.
  • References.
  • Supply capacity.
  • Quality (processes and products/services).
  • After-sales service and guarantees.
  • Organization and technology.
  • Sustainablity (environmental, diversity, equality, occupational health and safety, etc.).

The Corporate standard for procurement of goods and contracting services establishes the general structure of the procurement process

This approval process assesses the productive, technical, financial, legal and commercial capacity required by BBVA Group to ensure compliance with the commitments contracted and checks that suppliers share the same environmental, social and governance criteria as the Group.

The sustainability aspect tells us whether suppliers are complying with their legal responsibilities (employment, data protection, etc.) and whether they promote civic responsibility, through compliance with the following aspects:

  • Adoption of internal measures to guarantee diversity and equal opportunities in human resources management
  • Hiring of people with disabilities
  • Existence of a corporate social responsibility policy in the company
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